Support

How can we help?

Find an answer quickly, explore available resources, or contact our team.

Browse support topics

Getting Started
  • Account creation
  • Adding your site
  • Setting up your first project
  • Choosing Autopilot or Expert mode
Account and Billing
  • Subscription
  • Invoices
  • Credits
  • Changing plan
  • Cancellation
Content and Publishing
  • Editorial calendar
  • Article generation
  • Automatic publishing
  • Internal linking
  • Indexing
Integrations
  • WordPress
  • Shopify
  • Webflow
  • API
  • Custom connections
Backlinks
  • Choosing a pack
  • Site validation
  • Link tracking
  • Reporting
Troubleshooting
  • Connection errors
  • Failed publishing
  • Site not detected
  • Sync problems

Popular questions

Create your account, then paste your website URL on your dashboard. Otorank scans your pages, offers, and positioning automatically.

Autopilot handles keyword research, content creation, publishing, and tracking for you. You review, and Otorank does the rest.

Open Integrations in your dashboard, select WordPress, and follow the guided connection steps.

Check your integration connection and publishing settings. If the issue persists, open a support request with the project URL.

Go to Account and Billing in your dashboard to upgrade, downgrade, or cancel at any time.

Choose a pack, validate the selected sites, and track your links from your dashboard. See the Backlinks page for details.

Use the support request form below and include as much detail as possible.

Still need help?

Send us the details of your issue so our team can help you efficiently.

We usually reply within one business day.
To get a faster answer
  • Include the URL of the project concerned
  • Describe the steps that led to the problem
  • Add a screenshot if possible
  • Mention the exact error message
System status
  • Platform
  • Article generation
  • Publishing
  • Integrations
  • API
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Need help with your Otorank project?

Our team is here to help you move forward.

Contact Support